Demos, questions and help
The fastest route. It is the same inbox for a demo request and for help with an order, so a message never has to find the right department first.
Talk to us
One WhatsApp inbox, two email addresses and an office in Kathmandu. Whether you want a demo, a quote for a campaign or help with an order, this is where it goes.
How to reach us.
General
business@reffero.com
Partnerships, brand campaigns, press and anything that needs a paper trail.
Send an emailLegal
legal@reffero.com
Questions about the Terms of Service, the Privacy Policy or a data request.
Email legalOffice
Nagarjun-4, Kathmandu, Nepal
Reffero Solutions Pvt. Ltd. Visits are by appointment, so message the WhatsApp line first.
Some of it is already written down.
If the question is what a creator store costs, what a brand plan includes or how a chiya reaches a creator wallet, the answer is on the site already and you do not have to wait for a reply to read it.
Reffero for creators
Both income lines, what a tracked link carries, and what happens between the post and the payout.
Read itReffero for brands
Discovery, the campaign from brief to signed contract, and what a campaign reports back.
Read itPricing
The three creator plans, the commission split, and what a brand plan includes.
Read itIf it is anything else, the WhatsApp line above is the fastest route, and a message there reaches the same people who would answer an email.
Tell us what you are trying to move.
Brands get a scope and an approach back. Creators get a hand setting the store up.