Demos, questions and help
The fastest route. It is the same inbox for a demo request and for help with an order, so a message never has to find the right department first.
Talk to us
One WhatsApp inbox, two email addresses and an office in Kathmandu. Whether you want a demo, a quote for a campaign or help with an order, this is where it goes.
How to reach us.
General
business@reffero.com
Partnerships, brand campaigns, press and anything that needs a paper trail.
Send an emailLegal
legal@reffero.com
Questions about the Terms of Service, the Privacy Policy or a data request.
Email legalOffice
Nagarjun-4, Kathmandu, Nepal
Reffero Solutions Pvt. Ltd. Visits are by appointment, so message the WhatsApp line first.
Some of it is already written down.
If the question is what a creator store costs, what a brand plan includes or how a chiya reaches a creator wallet, the answer is on the site already and you do not have to wait for a reply to read it.
Reffero for creators
Both income lines, what a tracked link carries, and what happens between the post and the payout.
Read itReffero for brands
Discovery, the campaign from brief to signed contract, and what a campaign reports back.
Read itPricing
The three creator plans, the commission split, and what a brand plan includes.
Read itFor agencies
How agencies run client campaigns on Reffero, from the pitch through to the payout.
Read itIf it is anything else, the WhatsApp line above is the fastest route, and a message there reaches the same people who would answer an email.
Tell us what you are trying to move.
Brands get a scope and an approach back. Creators get a hand setting the store up.